Garage door lift cables wound on a torsion drum

Cable repair

Garage door cable repair in Santa Clara and Capitola

A frayed or snapped lift cable puts the door out of balance. We replace the cables and check the drums on the same visit.

Get a QuoteCall (408) 290-5673

The job

Lift cables are what keep the door from falling

The cables wind on the drums and lift both sides together. When one lets go, the door sits crooked and the opener should be left alone.

We replace the pair, seat them on the drums, and check the springs so the next failure is not waiting in the same hardware.

New garage door lift cables installed on the drums

Signs

A cable problem is usually visible

You do not need to crawl the tracks. Look at the door and the drums.

One side high, one side low

The door is racked. That is a cable, a spring, or both. Stop the opener.

Strands hanging off the drum

Fray is the warning. A snap is next. We replace the pair before the second cable goes.

A cable off the drum

It looks like a loose rope on the shaft. Do not wind it back by hand.

The bottom corner is bent

The cable pulled the bracket when it let go. We straighten or replace that hardware with the cables.

Same visit

Cables and springs are one lift system

We do not quote a cable in isolation when the spring already failed. You hear both prices before we start.

Torsion spring and cable drum on a residential garage door

Cables on the drums

New cables get seated and tensioned so both sides lift together. A cable that is even one wrap off will rack the door again.

Garage door torsion spring and lift cable together on the header

Springs on the shaft

If a spring snapped with the cable, we replace the pair. A new cable on a dead spring is a short repair.

Crooked garage door after a lift cable failure

Safety

Do not run a door with one cable

The opener will pull the good side and twist the panels. That is how a cable job becomes a door job.

  • Leave the remote alone. A crooked door can leave the track on the next cycle.
  • Do not lift it by the handle. The remaining cable can let go while you are under the door.
  • Call the shop for your city. Santa Clara is (408) 290-5673. Capitola is (831) 282-8312.

Related work

Cables fail with the rest of the lift system

A cable job often includes a spring or an off-track reset. We handle those on the same visit when the parts are on the truck.

Spring repair

Springs and cables share the load. We replace both when they failed together.

Off-track repair

A door that lost a cable often leaves the rollers. Do not force it back in.

Opener repair

If the motor strained while the cable was failing, we check the opener after the door is balanced.

Emergency repair

Door hanging crooked and you need it down today. Call.

Google reviews

What customers say after the job

Real Google reviews from Santa Clara, Capitola, and nearby jobs.

“My neighbor recommended WEDO GARAGEDOOR as soon as I told him that my electric gate is not working. I called them and they sent a technician the same day! They fixed the problem easily and the price was fair. Definitely recommended!”

Sean Bailey

Google review

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Questions

Cable questions before you call

What a snapped lift cable looks like, and why we do not run the door until it is replaced.

Call (408) 290-5673

Get a quote

Tell us what the door is doing

One form for both shops. Include your city so we send the right truck. Faster to call if you are stuck.

Call (408) 290-5673

Faster to call if you are stuck: (408) 290-5673.

Call a shop

wedogaragedoorsca@gmail.com