A loud snap
The spring lets go in one shot. You may hear it from inside the house. After that the door will not lift the way it did an hour earlier.
Spring repair
Garage door spring repair in Santa Clara and Capitola
Same-day torsion and extension spring replacement. We replace the pair, check the cables, and leave the door balanced.
The job
A broken spring locks you out of your own garage
The spring is what makes a 150 to 400 pound door feel light. When it snaps, the opener cannot safely lift that weight. We replace torsion and extension springs as a pair, then we check the cables so the next failure is not waiting in the same hardware.
WeDo GarageDoor runs this work from two shops. Santa Clara covers the South Bay. Capitola covers Santa Cruz County. Same company, same parts, the phone number that matches your city.
Signs
How a broken garage door spring shows up
You do not need to guess. These are the calls we get every week in Santa Clara, San Jose, and Capitola.
The door is suddenly heavy
If you can barely lift it, or it falls when you let go, the springs are no longer carrying the weight. That is a spring job, not an opener job.
It opens a few inches, then drops
The opener pulls, the door rises a little, then gravity wins. Keep hitting the remote and you burn the motor.
A gap in the spring above the door
On a torsion system the break is visible: a clean gap in the coil on the shaft. Do not touch it.
The opener hums or strains
Worn springs make the opener do work it was never sized for. We check balance first so you do not buy a motor you do not need.
The door sits crooked
One side up, one side down often means a spring and a cable failed together. Stop the opener and call. Do not force it square.
Spring types
Torsion or extension. We replace both.
The repair is the same idea on both systems: the right wire, a matched pair, and a door that is balanced before we leave.
Torsion springs
These sit on a shaft above the door. Most homes we see in Santa Clara, San Jose, and Capitola use this setup. When one breaks you can often see the gap in the coil. We wind the new pair to the door weight and check the drums and cables on the same visit.
Extension springs
These run along the horizontal tracks, one on each side. Older doors and some one-car openings still use them. A broken extension spring can let the door drop hard. We replace both sides and confirm the safety cables are in place.
How it works
Inspect. Replace the pair. Test the door.
No winding cones in a driveway tutorial. Springs hold the weight of the door. We do that work on the truck, with the right bars, after you approve the price.
01
Inspect the whole lift system
We look at both springs, the shaft or tracks, drums, cables, and how hard the opener is working. You get a clear price before any winding starts.
02
Replace the pair
We match wire size to the door weight and replace both springs. One leftover spring from the old pair will fail soon and throw the door out of balance.
03
Balance, cycle, walk through
We set tension, run full open and close cycles, and show you the work. The door should lift by hand with almost no effort when the springs are right.
Safety
Do not lift a door with a broken spring
The spring is under high tension even after it fails. A door that feels stuck can drop once the last bit of lift gives out.
- Leave the remote alone. The opener will fight a door it cannot lift and can damage the motor or the rails.
- Do not wind the cones. Torsion springs store enough energy to cause serious injury. That is shop work.
- Keep the opening clear. Kids, pets, and cars stay back until the door is balanced again.
- Call the right shop. Santa Clara for the South Bay. Capitola for Santa Cruz County.
Two shops
Same-day springs from the shop that covers your street
We do not publish a mystery 800 number. These are the two addresses and phones for this company.
South Bay shop
Santa Clara
1659 Scott Blvd #130, Santa Clara, CA 95050
Covers Santa Clara, San Jose, Sunnyvale, Cupertino, Mountain View, Los Altos, and Campbell.
(408) 290-5673Santa Cruz County shop
Capitola
1500 41st Ave, Capitola, CA 95010
Covers Capitola, Santa Cruz, Scotts Valley, and Aptos.
(831) 282-8312Related work
Springs rarely fail alone
If a cable snapped or the door left the track, we handle that on the same visit when the parts are on the truck.
Google reviews
What customers say after the job
Real Google reviews from Santa Clara, Capitola, and nearby jobs.
“My neighbor recommended WEDO GARAGEDOOR as soon as I told him that my electric gate is not working. I called them and they sent a technician the same day! They fixed the problem easily and the price was fair. Definitely recommended!”
Questions
Spring questions before you call
Straight answers on broken torsion springs, extension springs, and which shop to call.
Get a quote
Tell us what the door is doing
One form for both shops. Include your city so we send the right truck. Faster to call if you are stuck.
Santa Clara
1659 Scott Blvd #130, Santa Clara, CA 95050
(408) 290-5673Capitola
1500 41st Ave, Capitola, CA 95010
(831) 282-8312- wedogaragedoorsca@gmail.com